FAQs / Contacts
Bookmaker accounts
Doubts about opening bookmaker accounts through the academy links/banners, and the time it takes to approve an account.
The account you open on our partner bookmakers (available at the “Win Points” page) through our links/banners give you academy points.
After you submit your account for verification, it will be pending because the process is manual and takes some time until the bookmaker confirms your account.
It varies with the bookmaker, but it takes an average of 1 week until the bookmaker confirms your account.
It is important that you submit the required data for us to confirm your bookmaker account correctly, it is also important that you have placed at least 1 bet before you submitted your account.
Only accounts opened through the academy links will be approved. See how to clean your cookies before you open your account, so that it is correctly associated to the academy.
After you submit your account for verification, it will remain pending because the process is manual and it takes some time until the bookmaker confirms your account.
It varies with the bookmaker, but it will take 1 week in average until the bookmaker confirms your account with us.
What we can guarantee is that your account is not forgotten and that we check the bookmaker’s answers daily. The take it takes is completely out of our hands.
It is important that you input the data that we need to confirm your account with a bookmaker correctly, it is also important that you have placed at least 1 bet with the bookmaker before submitting your account.
Only the “Win Points” page accounts that were opened through the academy links will give you points. See how to clean your cookies before opening your account for it to be correctly associated to us.
No. Bookmakers only allow one account per client.
If your account was rejected it means it was not opened through our links, or it was not properly associated.
We reiterate that you should always clean your cookies before opening your account for it to be correctly associated to us.
Check the “Win Points” page for other bookmakers where you do not have an account, you can open your account there and win academy points.
No. Unfortunately, if you already had and account at a bookmaker before and you did not open it through the academy, you will not be able to associate it and win its academy points.
If you submit that older account, it will be rejected. We recommend that you do not submit it at the academy.
Check the “Win Points” page for other bookmakers where you do not have an account, you can open your account there and win academy points.
We reiterate that you should always clean your cookies before opening your account for it to be correctly associated to us.
It’s very simple to clean the cookies of your browser. You do not have to clean them all, only the ones related to the bookmaker on which you wish to open your account!
Check out our tutorial at this link: https://www.onlinebettingacademy.com/how-to-clear-your-browser-cookies
This tutorial adopts to your browser and shows you all the steps to clean your cookies for the browser you are currently using!
To make sure that your account is opened through the academy:
- Clean the cookies of your browser,
- Go back to the academy and click the link of the bookmaker of your preference,
- Open the account on the opened window.